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Terms of service

  • When posting your item back, you must obtain proof of postage of your return. We are not responsible for items lost or damaged in transit.
  • The cost of returning the goods is your responsibility.
  • You are responsible for packaging the return appropriately.
  • Any items which arrive back broken due to insufficient packaging will not be refunded. Personalised or custom order items are non-refundable unless damaged or faulty.
  • Please allow up to 14 working days for refunds to be processed.